Shipping Policy
PROCESSING TIME
Thank you for shopping at GlowRoot Hub. We are dedicated to delivering your sustainable skincare essentials safely and efficiently.
All orders are processed within [1–3] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
SHIPPING RATES & DELIVERY ESTIMATES
We are proud to offer Free International Shipping on all qualifying orders.
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Standard Shipping (UK): [ 3–5 business days] — FREE
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International Shipping: [ 7–14 business days] — FREE
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES, AND TAXES
GlowRoot Hub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
GlowRoot Hub is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
INCORRECT ADDRESSES
We are not responsible for orders that are undeliverable due to an incorrect address provided by the customer. Please double-check your shipping details at checkout.
CONTACT US
If you have any questions about the delivery of your order, please contact us at: glowrootuk@gmail.com